tk91 Terms and Conditions

1 Definitions and Interpretation

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The following words and phrases are used with specific meanings in these terms and conditions:

• "Platform" or "Site" — the tk91 website and all services associated with it.
• "User" or "Member" — any person who holds a registered account on this platform.
• "Account" — the user's registered profile, through which they access the platform's services.
• "Wager" or "Bet" — money placed by a user for the purpose of participating in gaming or sports betting.
• "Bonus" — any additional value, credit, or reward granted by the platform.
• "Currency" — Bangladeshi Taka (BDT / ৳).
• "tk91" — the company and brand operating this platform.
• "KYC" (Know Your Customer) — the identity verification process.

Where the singular is used in these Terms, it also includes the plural, and vice versa.

2 Eligibility and Account Registration

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2.1 Age Requirement

You must be at least 21 years old to use tk91's services. Account registration and use of the platform is strictly prohibited for anyone under 21. Proof of age may be requested at any time.

2.2 One Account Per Person

Each person may open only one account. If a single person holds multiple accounts, all accounts will be suspended and all funds held may be forfeited.

2.3 Accurate Information

You must provide accurate, complete, and up-to-date information at the time of registration. Providing false or misleading information will result in immediate account closure. Any changes to your information must be reported to the support team right away.

2.4 Account Security

Keeping your password confidential is your responsibility. If you suspect unauthorized access to your account, notify us immediately via our 24/7 live chat. The user is responsible for all activity carried out through their account.

2.5 No Account Transfer

Accounts may not be transferred or sold to another person. An account is entirely personal and non-transferable.

3 Account Verification (KYC)

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Completing the verification process on the tk91 platform may be mandatory, especially before making a withdrawal. You may be required to submit the following documents during this process:

• A copy of your National ID (NID) or passport.
• A recent copy of a utility bill or bank statement for address verification.
• Relevant proof for payment method verification.

If the required documents are not submitted within the specified time, the account may be temporarily suspended. tk91 reserves the right to request additional verification information at any time. The verification process is applied for the protection of both the user and the platform.

4 Deposits and Withdrawals

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4.1 Deposits

The minimum deposit amount is ৳200 (applicable for all methods). tk91 supports bKash, Nagad, Rocket, Upay, and bank transfer. Deposits are generally credited to the account instantly. If there is a delay due to a technical issue, please contact the support team.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Approved withdrawals are generally processed within 1 hour. Account verification must be completed before making a withdrawal. Withdrawal requests will only be processed to verified payment methods.

4.3 Payment Method Restrictions

Please try to use the same method for both deposits and withdrawals. Additional verification may be required when using mismatched payment methods. Transferring funds to a third-party account is strictly prohibited — funds must be transferred to the user's own payment account.

4.4 Right to Decline Deposits

tk91 reserves the right to decline or return any deposit request for any reason, particularly in cases of fraud or suspicious activity.

5 Bonuses and Promotions

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5.1 Welcome Bonus

New members at tk91 will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳20,000. A minimum deposit of ৳200 is required to receive this bonus.

5.2 Wagering Requirement

A 20x wagering requirement applies to the welcome bonus. This means the bonus amount must be wagered 20 times before it can be withdrawn. Only bets placed on approved games will count toward the wagering calculation.

5.3 General Bonus Terms

• Each bonus offer may be claimed only once per user, household address, or IP address.
• If fake accounts or manipulation are used to claim a bonus, the bonus will be cancelled.
• Bonuses have an expiry period — they are automatically cancelled if not used within the specified time.
• Multiple bonuses cannot be used simultaneously unless specifically stated.
• tk91 reserves the right to modify or cancel the terms of any promotion.

5.4 VIP Program

The tk91 VIP program has 4 tiers. You can advance to a higher tier through regular play:

• Bronze: Weekly cashback of up to 0.4%.
• Silver: Weekly cashback of up to 0.8%.
• Gold: Weekly cashback of up to 1.1%.
• Platinum: Weekly cashback of up to 1.5%.

Cashback benefits and VIP tier conditions may change without prior notice.

6 Gaming Rules

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6.1 Game Outcomes

All game outcomes are determined by a Random Number Generator (RNG). Before raising a dispute about a game result, please check the rules of the relevant game provider.

6.2 Betting Limits

Each game has a set minimum and maximum betting limit. Additional betting restrictions may apply when playing with a bonus balance.

6.3 Technical Errors

If an abnormal result occurs due to a technical error or software issue, tk91 reserves the right to cancel that round and refund the bet amount. Payouts resulting from technical errors are not binding.

6.4 Sports Betting Rules

Separate rules may apply for specific matches or tournaments in sports betting. Separate guidelines are followed regarding the refund of betting funds if a match is postponed or cancelled.

7 Prohibited Activities

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Any of the following activities are strictly prohibited and will result in immediate account closure and may lead to legal action:

• Engaging in any form of fraud, deception, or illegal activity.
• Money laundering or conducting transactions using illegal funds.
• Using bots, scripts, or automated software to play games.
• Exploiting system vulnerabilities or technical flaws ("gaming" the system).
• Opening multiple accounts for the purpose of claiming bonuses (multi-accounting).
• Harassing, threatening, or showing disrespectful behavior toward other users.
• Attempting to breach the platform's security systems or hacking.
• Match fixing or betting using insider information.
• Unauthorized advertising or promotion using the tk91 name.

8 Responsible Gaming

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tk91 is aware of and committed to responsible gaming. We encourage all our users to enjoy gaming as entertainment, not as a source of income.

8.1 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can request a temporary or permanent restriction on your account through our live chat.

8.2 Deposit Limits

Users can set their own daily, weekly, or monthly deposit limits if they wish. This can be arranged by contacting the support team.

8.3 Support Resources

If you are struggling with a gaming addiction, please seek professional help. You can find more information on our Responsible Gaming page.

9 Privacy and Data Protection

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tk91 is committed to protecting users' personal information. Our SSL encryption technology keeps all user data secure. How your data is collected, stored, and used is described in detail in our Privacy Policy.

• Personal information is not sold to third parties.
• Information may be shared with relevant authorities where there is a legal obligation to do so.
• Even after an account is closed, information will be retained for a specified period as required by law.

10 Intellectual Property

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All content on the tk91 platform — logos, designs, text, graphics, software — is protected under tk91's intellectual property rights. Users are granted a limited permission to use the platform for personal, non-commercial purposes only.

• No part of the platform may be copied or distributed without permission.
• Modifying, decompiling, or reverse-engineering game software or code is prohibited.
• Using tk91's trademarks without permission is strictly prohibited.

11 Limitation of Liability

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To the maximum extent permitted by applicable law, tk91 accepts no liability in the following cases:

• Financial losses arising from gaming or betting.
• Losses caused by internet disconnection or technical issues.
• Losses caused by unauthorized access by a third party, where such access resulted from the user's own negligence.
• Problems arising from incorrect information provided by the user.
• Indirect, incidental, or consequential losses.

tk91 always strives to operate a safe and reliable platform, however a completely uninterrupted service cannot be guaranteed.

12 Account Suspension & Closure

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12.1 Closure by tk91

tk91 reserves the right to suspend or close any account at any time, for any reason, without prior notice, particularly in cases of violation of these terms. If an account is closed due to a breach of terms, the remaining balance (real money excluding bonuses) may be returned, though this is not guaranteed.

12.2 Closure by the User

You may request to close your account at any time. If there is any withdrawable balance at the time of the request, it is recommended that you withdraw it first. Any unused bonuses will be cancelled after the account is closed.

12.3 Inactive Accounts

For accounts that have been inactive for an extended period, tk91 may take account management steps after notifying the user in advance.

13 Dispute Resolution

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If you have a complaint about any matter, please first contact us via our 24/7 live chat or email. We will do our best to resolve the issue as quickly as possible.

13.1 How to Submit a Complaint

• Contact us directly through live chat.
• Send a detailed complaint by email: [email protected]
• Attach screenshots or relevant evidence along with your complaint.

13.2 Processing Time

General complaints are resolved as quickly as possible. Complex matters may require a special investigation, which can take more time. During an investigation, the relevant account or transaction may be temporarily suspended.

13.3 Final Decision

tk91's decision will be considered final and binding. If an amicable resolution cannot be reached between both parties, further steps may be taken under applicable law.

14 Changes to Terms

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tk91 reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes via email or site notifications.

• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• If you do not wish to accept the new terms, you have the right to close your account.
• It is recommended that you visit this page regularly to stay informed about the latest terms and conditions.

15 Contact & Support

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For any questions regarding these terms and conditions or tk91's services, please contact us:

• Live Chat: Available 7 days a week, 24 hours a day.
• Email: [email protected]

Our support team provides service in Bengali and is ready to resolve your issues with the utmost professionalism.

For related policies, please see our Privacy Policy, Responsible Gaming and FAQ pages.