tk91's Responsible Gaming
Our Commitment
Know your limits — tk91 always ensures that your gaming experience is safe, mindful, and fully in your control.
What is Responsible Gaming and why does it matter?
Online gaming is an entertainment activity — just like watching a cricket match or playing Ludo with friends. But like any form of entertainment, it requires boundaries. Responsible gaming means enjoying games while staying mindful of your time, money, and mental wellbeing.
tk91, as a safe and trusted platform in Bangladesh, always puts the wellbeing and financial security of its users first. We believe gaming should always be enjoyable — never a source of stress, anxiety, or financial hardship.
On this page we will show you how to use responsible gaming tools, when to take a break, and where to find help. Our goal is simple — whenever you come to tk91, it should always be a positive and safe experience.
Our Safety Tools
Deposit Limit
Set your own limit on how much you can deposit each day, each week, or each month. Once activated, this limit takes effect immediately and cannot be increased without at least 72 hours' notice. Stay within your own budget.
Time-Out Break
Need a little rest? Use the time-out feature to take a set break of 1 day to 6 weeks. During this period your account will be temporarily suspended. It will be reactivated automatically once the break ends.
Self-Exclusion
If you feel that gaming is having a negative impact on your life, choose the self-exclusion option. Exclusion periods of 6 months to 5 years are available. This step takes effect as soon as it is applied and cannot be cancelled before the set period ends.
Reality Check
A message will appear on screen at set intervals showing how long you have been playing and the total amount transacted. This reminder feature helps you stay aware and encourages you to take a break when needed.
Loss Limit
Decide in advance the maximum amount you are willing to lose each day or each week. Once you reach the set limit, your session will end automatically. This is an effective way to protect your finances.
24/7 Support
At any time, in any situation, our Bangla-speaking support team is here for you. Chat with us directly via live chat or send an email to [email protected]. Get immediate assistance with any question about responsible gaming.
The minimum age to participate at tk91 is 21. No account is activated without age verification.
Minor Protection
tk91 strictly ensures that no underage individual can access our platform. If there are minors in your household, use parental control software on your device and keep your account details private.
Recognising the Signs of Problem Gaming
Watch out for these signs
- Feeling a repeated urge to play in order to recover lost money
- The amount of time or money spent on gaming keeps increasing but you cannot stop
- Giving gaming more priority than family, friends, or work
- Taking on debt or spending savings to cover gaming costs
- Lying about gaming or hiding it from family
- Feeling restless or irritable when unable to play
- Disruption to work, studies, or family responsibilities
If you notice one or more of the above signs in yourself or someone close to you, please contact our support team right away. We will not judge — we only want to help.
Remember, responsible gaming is not a sign of weakness — it is an expression of courage and awareness. Asking for help is the wisest thing you can do.
Steps for Using the Tools
Log in to your account
Access your account on tk91 and go to profile settings. Look for the "Responsible Gaming" section there.
Set your limits
Set your deposit limit, loss limit, and reality check interval yourself. These changes take effect immediately.
Take a break when needed
If you feel you need a short break, use the time-out option. Your account will be temporarily closed during this period.
Apply for self-exclusion if you need it
If you need a longer break, apply for self-exclusion or let our support team know directly — they will assist you through the entire process.
Get support
Talk to us via live chat at any time or write to [email protected]. Our Bangla-speaking team is ready 24/7.
Detailed Guidelines
The Importance of Financial Limits
Always keep gaming within your entertainment budget. Keep the following in mind at tk91:
- Minimum deposit ৳200 — this gives you the option to start with a small amount
- Minimum withdrawal ৳1,000 — receive your winnings back quickly
- Transactions via bKash, Nagad, Rocket, Upay, and bank transfer are easy and secure
- Withdrawals are generally completed within 1 hour
- Never play with borrowed money or household funds
Time Management
To avoid spending too much time on gaming:
- Set a time limit before you start playing and stick to it
- Read reality check messages carefully
- Always give priority to spending time with family and friends
- Gaming can never be a substitute for work, sleep, or meals
- Avoid playing for long stretches late at night
The Role of Family and Loved Ones
People close to you can often spot the first signs of a problem. If you think someone in your family is gaming too much, speak with them openly. Our support team is also able to provide guidance to family members.
Play with the Right Mindset
Build the right mindset for responsible gaming:
- See gaming as entertainment, not as a way to earn money
- Avoid playing when you are upset, tired, or under the influence of substances
- If you lose, take a break instead of feeling disheartened
- Each game result is independent — a previous result does not determine the next one
Contact Us — We Are Ready to Help
If you need any help or advice on responsible gaming, please get in touch with us. Our Bangla-speaking support team is available 24 hours a day, 7 days a week. Chat with us directly via live chat or send an email to [email protected]. Your information will remain completely confidential.
Frequently Asked Questions
Play with joy, play with responsibility
Enjoy your favourite games at tk91 — slots, cricket betting, or live casino — always within your own limits.